FAQ's
This section lists some of the most commonly asked questions that we have been asked in the past. However if you have a question that we have not covered for your requirements please do not hesitate to contact us for the answer.
What is you your lead time?
Our general lead time is 4-6 weeks from receipt of an official order. Please place your order as soon as possible to enable the manufacture of equipment and any off site planning that is required.
All school holidays are busy especially the summer months so please plan ahead as much as you can to enable us to meet your requirements. We will always try to meet reasonable deadlines.
What is included in your price?
You should expect to receive a full written detailed quotation from us which will list exactly what is included in our price. There may be additional items on the quotation but these will be options.
Generally all our prices are "supply and fit" and will include labour, travel time and equipment required to carry out the work. All prices are plus VAT.
Can you carry out a site visit and survey?
Yes. From the information that you provide and using our experience we can submit a quotation that will reflect your requirement. If this is then of interest we can happily carry out a site visit to check on the details provided and discuss the quotation in a little more depth.
Do you manufacture the equipment yourself?
Yes. We have a fully equipped engineering department that manufactures all the products that we install.
Is all equipment "made to measure"?
All equipment for sports hall installations is manufactured to suit each job and is drawn up by our design team. We are happy to manufacture bespoke items or "one offs" so please contact us with your requirements.
Do you have a standard product range?
Yes. We manufacture a wide range of sports equipment from basketball rings to games posts and storage equipment. Please contact us with your requirements and we will put forward a very competitive quotation.
Can you provide technical information and drawings?
Yes. We can provide specification and information sheets for all of the products that we install. This information will assist with design requirements and details of weights and loads etc.
Please contact us and request a full Architects pack which will give you all the information you require about Stadia Sports Installations equipment and our requirements.
Can you offer an after sales service and maintenance?
Yes. Once you have purchased sports equipment from Stadia Sports Installations we want you to have many years good use from it so it is important that all equipment is maintained. We generally offer a “standard” sports hall service and a “high level” service.
Please visit our planned maintenance section on our web site for detailed information.
What is your guarantee?
All sports equipment provided by Stadia Sports Installations is manufactured to the highest standard and meets British Standards where applicable. All products and work carried out by us is guaranteed for a full 12 months and is covered against any defect or faulty workmanship. We believe that any equipment that we provide will last for many years and as long as it maintained on a regular basis.
